Our wholesaler didn't have any and we do no know if we can stock it or not at this point. We will ask and we will tweet if we got it from them. Thank you.

CSTOYS International

Yes, we accept Paypal :)

Apology for our late response. When your order is confirmed, our system sends you an Order Confirmation Mail with a unique 5-digit invoice number in it right away. You should get the mail sent to the same registered mail address at our store. If you have not received the mail, something is wrong and please contact us at cstoysjapan@gmail.com

CSTOYS International

Hi :)

It all varies depending on which county you live in, what type of shipping methods you choose from Surface, SAL, Airmail & EMS.

Surface: 1 to 2 months.
SAL: 2 to 4 weeks
Airmail: 1 week to 2 weeks
EMS: 3 to 5 days

-Here is more details of each shipping method:
http://www.post.japanpost.jp/int/service/compare_en.html

-Check rates and delivery days from here:
http://www.post.japanpost.jp/int/charge/list/index_en.html
[NOTE] Please note that we charge our handling charge addition to Japan Post shipping charge. More details on our handling charge, please read here:
http://www.formspring.me/cstoyssupport/q/326164066349368360

Hope this helps.

CSTOYS International

Our youtube shows and packing live streaming cost nothing on our customers' end. Thanks to the internet, they absolutely free for you to receive and enjoy them. However, shipping toys to overseas are little different story.

We deliver our physical items with actual weights overseas thousand miles from Japan. Not just only the items themselves, we need to make sure them to be protected from any damages during the international delivery with carefully bubble wrapped by our staffs' hands, boxed, and shipped them out. Our shipping fees are based on Japan Post official Postage, and all of our SAL and AIRMAIL are "Registered" which means you can automatically a part of Japan Post's insurance program for your items and you can get your money back when the item is lost or stolen after their official investigation. Also you get one tracking number which allows you to track your item just out from our office to your door and it helps you where your items are.

Nothing is free. Why is postage expensive? Because there are people who actually working behind those toys on the show, and our all purposes are to bring the great toys to your physical door, not just only to your computer monitor.

CSTOYS Internatinal

Thank you for asking:) Those cards are extra bonus we give away for those who purchased more than 10000 yen at one order.

CSTOYS International

We already have ordered all of you mentioned but we still have not got them. Please check our Friday's "Today's Arrival" show to find out what the latest items we got. Thank you.

CSTOYS International

Unfortunately we did't receive any of the items. We are having an issue with our mail service right now and we are not able to send the mail and we will be fixing it.

Thank you for your patient.

CSTOYS International

It depends where you live. Surface is usually the cheapest way to send the item but it takes 1 to 3 months to reach the destination. Please use our shopping cart and it will give you the estimation of shipping fee when you checkout. You still cancel the order before you actually pay to find out the shipping fees.

Thank you.

CSTOYS International

You should be able to see "Pay Now" button on the bottom. And go through the following pages for checkout. Please note that we use Paypal or Credit card related to Paypal account.

Here is one video may help you to see the procedure:

http://www.youtube.com/watch?v=i401jkWbYSg

Thank you.

CSTOYS International

Play

According to Japan Post Office, it would be like around 2～3 weeks:
http://www.post.japanpost.jp/int/ems/delivery/ems_search_en.html#r-sal

But we have many customers told us our packages delivered faster than they expected.

Our SAL & Airmail are all "Registered" and it means you will get a tracking number and an insurance program to cover the loss up to 6000 yen. When the item is confirmed to be lost by Japan Post Office after they conducted their 1-2 months investigation on the item, the insurance program would pay us back the compensation and we will send the money to your Paypal account. The procedure takes 2 -3 months to be completed.

Please find out more details on our registered SAL & Airmail:
http://bit.ly/y36OTo

Thank you.

CSTOYS International

It happens when someone else paid for the same last item before you. Keeping in your shopping cart does not mean you are owning it. The system prefers someone who goes first. The system does not work like the physical shopping cart at your local supermarket. If someone took your item in your shopping cart there, you can stop him or her, but in the virtual shopping cart, it does not happen and the system use the basic rule, whoever pays first, get the last item first. Unfortunately, we can not do anything about this.

Thank you for understanding.

CSTOYS International

According to Prostores' Support center, most of shopping carts are made for the first customer who pays first. It means keeping the last item in a cart does not mean you own it and if someone pays before you, since they have the same last item in their cart as well, and it is theirs. Since this is the standard procedure how the system operates we can not do anything about it.

We understand this is not the system issue, but our lack of restocking ability. Since we are still small team with limited wholesale distribution lines, we need to grow more and we seek your future support as well.

We appreciate your question. Thank you.

CSTOYS International

In our system, we can not change the shipping method once it is confirmed. All we can do is to cancel the order and reorder it again. Since the item is popular one, it will be quite risky someone else might snatch it. Contact us privately by email at cstoysjapan@gmail.com and we discuss further. Make sure to contact us with your invoice # to confirm.

Thank you.

CSTOYS International

We are to split them for each activation on Sunday 8 PM JST, and Monday 10 AM JST.

Thank you.

CSTOYS International

Not at this point, but we are planning to use our mail service to notify the latest restocks. We will be announcing it when we are ready for it. Thank you for asking.

CSTOYS International

Unfotunately, nope. They were Premium Bandai Exclusives and they are limited version so we are not able to get them anymore. Thank you for understanding.

By the way, We like your Gavan Avatar :)

CSTOYS International

Our wishlist works as your memo but your friends can see them so they know what you like but it does not keep any toys from our store.

CSTOYS International

Please check your page of "form spring" .

Thank you.

The previous Ultra Act: Ultraman is discontinued and Bandai is preparing the next generation of them are coming late in this year.

http://tamashii.jp/t_item/t_item.php?eid=00095&;

We will start selling them as we receive. Thank you

CSTOYS International